Shipping and Exchanges


Most orders are shipped within 3-5 business days of being placed, depending on the country of origin. Shipping to Thailand takes 1-3 working days with Kerry Express and 3-5 working days for international orders with DHL Express. It may take up to 2-3 weeks for pre-order items to be shipped. Sale items: discounted items may be returned for exchange only, no refunds.

Promotional periods

Items purchased during a flash sale with a discount or promotional code are only eligible for exchange or store credit. There will be no refunds. This is subject to the individual promotion's terms and conditions. Returns will only be processed if they are authorized. Any returns sent without authorization will be refused, and the customer will be responsible for arranging collection of their garment.

How to exchange

Exchanged items can be shipped to this address :

199/151 ZERENE Village Tha Kham, Kanchana Pisek Road ,
Tha Kham Subdistrict,
Bang Khun Thian District,
Bangkok 10150

We are not responsible for the shipping costs associated with these items. You can return it using any carrier as long as you have proof of receipt or a tracking number. Please send an email with your order number, name, and address, as well as the tracking number/receipt, to We'd appreciate it if you could tell us why you're returning or exchanging something.



Please allow 7-10 business days from the time we receive your return at our warehouse for our team to process it. We'll send you an email once your exchange has been shipped to let you know it's on its way. Please keep in mind that exchanges are dependent on availability when your return is received and processed by our warehouse team. If you need to change the address on your exchange postage, please contact us at and wait for our confirmation.

Duties and customs

Most customs and import duties are levied once the parcel reaches its destination country. The only exceptions are parcels sent to Brazil, India, Israel, New Zealand, Malaysia, and Indonesia.

However, as your order passes through customs, you may be charged for handling fees and taxes. Any fees associated with a parcel must be paid by the person receiving the parcel (this also applies to retail & wholesale customers).

We have no control over these charges and cannot estimate the cost because customs policies and import duties differ greatly from country to country.

It may be a good idea to check with your local customs office for current charges before placing your order, so you are not surprised by unexpected charges.

Customer service

Our hours of service are monday - Satuday 9am-6pm ict. Please allow 24-48 hours as we are a small business. For a response. Instagram direct messages can also be used for customer service needs such as sizing and product availability, but for shipment/ exchanges/ custom orders, please email us at Our mission is to provide personal customer service and a quick response.